Frequently asked
Questions, answered.
Ordering & Pricing
How do I place an order?+
Browse the collection and send an inquiry via WhatsApp or the product page. Our studio replies within one business day with availability, final pricing, and a shipping estimate.
Why don't I see checkout?+
Alicia Deco is currently concierge-only. Every order is confirmed personally by the studio to ensure the right fit, framing, and delivery method before payment.
Do you offer trade pricing?+
Yes — practicing interior designers can apply to the Interior Designer Program for trade pricing and project support.
Custom Work
Can I commission a piece?+
Yes. Start on the Custom Artwork page — the studio scopes brief, size, medium, and delivery date, then quotes a fixed price before work begins.
How long does a commission take?+
Typical lead time is six to ten weeks from approved brief, depending on size, medium, and framing.
Shipping & Care
Do you ship outside Egypt?+
International shipping is arranged case-by-case. Contact the studio with your destination for a quote.
How should I care for the work?+
Keep pieces out of direct sunlight and away from high-humidity walls. Dust framed works with a dry microfibre cloth only.